FREQUENTLY ASKED QUESTIONS

FAQs: How Do Payments Work?

Payments are made directly through our secure platform during the booking process. You can use a credit card listed at checkout.

Yes, your payment information is encrypted and processed through a secure payment gateway. We do not store your payment details on our servers.

Payment is typically charged at the time of booking. However, some service providers may offer a pay-after-service option, which will be clearly indicated during the booking process.

Our platform strives to be transparent about pricing. Any applicable fees, such as service fees or taxes, will be displayed before you confirm your booking.

Refund policies vary by service provider. If you encounter an issue, contact us within 7 days of the service date, and we’ll assist in resolving the matter according to the provider’s policy.

Currently, all payments must be made in full at the time of booking. We’re working on introducing flexible payment options in the future.

If your payment doesn’t go through, ensure your card details are correct and your bank hasn’t blocked the transaction. You can also try another payment method or contact our support team for assistance.

For billing concerns, contact our support team at 1-800-835-7083. We’ll be happy to assist you.

To ensure a secure and streamlined process, all payments must go through our platform. Direct payments to service providers are not permitted.

After a successful payment, you’ll receive a confirmation email with your booking details and receipt. If you don’t receive this, check your spam folder or contact support.

If you have any other questions about payments, feel free to reach out to us using our contact form.