TERMS AND CONDITIONS
Effective 07/12/2024
Welcome to wowassists These Terms and Conditions govern the use of our babysitting, tutoring, dog sitting, elder care, and party/event entertainment services. By accessing or using our services, you agree to these terms. Please read them carefully.
1. Definitions
• “Company” refers to [Your Company Name], its affiliates, and partners.
• “Client” refers to the individual, business, or entity using our services.
• “Worker” refers to the babysitters, tutors, dog sitters, elder care providers, and entertainment staff engaged to deliver services.
• “Services” refer to babysitting, tutoring, dog sitting, elder care, and party/event entertainment services provided by [Your Company Name].
2. Use of Services
• Clients must provide accurate and complete information when booking our services.
• Services are provided “as is” with no guarantees of specific results or outcomes.
• The company reserves the right to refuse service, cancel bookings, or terminate access if a client violates these terms.
3. Company Disclaimer of Responsibility
• No Liability for Clients or Workers: The company is a service provider and facilitator. We do not assume responsibility for the actions, omissions, behavior, or outcomes of clients or workers.
• No Guarantees or Warranties: The company makes no guarantees or warranties regarding the quality, fitness, or suitability of the service or the worker assigned.
• Independent Contractors: Workers providing services (babysitters, tutors, dog sitters, elder care providers, entertainers) operate as independent contractors, not employees of the company. The company does not assume liability for their actions, conduct, or performance.
• Client Responsibility: The client assumes full responsibility for providing a safe environment, access to the premises, and any required materials, supplies, or instructions for the service.
4. Service Booking and Confirmation
• Bookings must be made via [insert methods, e.g., website, phone, email].
• Bookings are subject to availability, and confirmation will be provided once accepted.
• Clients are responsible for ensuring access to the service location and providing any necessary information, materials, or instructions to the worker.
5. Payment Terms
• Payments must be made in full at the time of booking, unless otherwise agreed upon.
• Accepted payment methods include [list payment methods, e.g., credit/debit card, PayPal, bank transfer].
• Invoices and receipts will be provided upon request.
• Late payments may result in service delays, cancellations, or additional fees.
6. Cancellations and Refunds
• Clients may request cancellations by [insert method, e.g., email, phone].
• Cancellations made [X] hours/days before the service start time may be eligible for a refund, subject to company policies.
• Cancellations made less than [X] hours/days before the service start time are not eligible for a refund.
• In case of a no-show by the client, no refunds will be provided.
7. Service Modifications
• The company reserves the right to modify or cancel services due to unforeseen circumstances, such as staff unavailability or emergencies.
• If a booking is canceled by the company, clients will be offered rescheduling options or a refund.
• Clients may request rescheduling, subject to availability, with at least [X] hours/days’ notice.
8. Client Responsibilities
• Babysitting and Elder Care: Clients must provide clear instructions on care needs, emergency contacts, and any relevant medical information.
• Tutoring: Clients are responsible for ensuring the student is available and ready for sessions, and that required materials, books, and devices are provided.
• Dog Sitting: Clients must inform the company of any special needs, behavioral issues, or feeding schedules for pets. Access to the property where the pet resides must be provided.
• Party/Event Entertainment: Clients must specify the event location, timing, and any specific requirements, such as themes or activities, before the event.
9. Worker Responsibilities
• Workers are responsible for providing the services as described, following client instructions, and maintaining professionalism and safety.
• Workers act as independent contractors and not as employees of the company. They are solely responsible for their actions, conduct, and performance.
• If a worker fails to fulfill their duties, the company will facilitate a replacement or offer alternative arrangements, but assumes no further liability.
10. Liability and Indemnity
• No Company Responsibility: The company assumes no responsibility for damages, injuries, loss, or claims arising from the actions or omissions of clients or workers.
• Client and Worker Agreement: The client and worker agree to release and hold the company harmless from any claims, damages, losses, or liabilities, including but not limited to property damage, personal injury, accidents, or negligence.
• Indemnification: The client agrees to indemnify and hold the company harmless against any claims made by third parties as a result of the client’s actions, omissions, or breach of these Terms and Conditions.
11. Privacy and Data Protection
• We are committed to protecting your privacy. Personal information provided during booking will be used solely for service delivery and will not be shared with third parties, except as required by law.
• For more information, please review our [Privacy Policy link].
12. Safety and Conduct
• For babysitting, elder care, and dog sitting, clients must ensure a safe environment for the worker. If unsafe conditions are identified, the worker has the right to leave the premises.
• Inappropriate or abusive behavior from clients or individuals at the service location will result in immediate service termination, with no refunds issued.
13. Intellectual Property
• All service materials, training programs, branding, and content on our website are the property of [Your Company Name] and may not be copied, distributed, or used without our consent.
14. Dispute Resolution
• We aim to resolve issues amicably. If a dispute cannot be resolved through direct communication, it may be subject to mediation, arbitration, or the jurisdiction of [insert legal jurisdiction].
15. Changes to Terms
• We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:[Company Name] [Email Address] [Phone Number]
Summary of Key Points
1. The company is not responsible for any liability, loss, or damage caused by the client, worker, or any third party.
2. Workers are independent contractors, not employees, and are solely responsible for their own conduct.
3. Clients are responsible for providing safe and suitable conditions for service delivery.
4. The company’s liability is limited to facilitating service arrangements and providing customer support.
This updated version emphasizes that the company is not responsible for the actions of clients, workers, or any third party. Let me know if you’d like any further adjustments or clarifications.